Ian J. Latchmansingh
Human-Centric Design Leader & Technologist in NYC
As of 2021, with hundreds of millions of Alexa-enabled devices globally, industries are exploring voice-driven services. The presence of natural language user interfaces in households offers a chance to extend healthcare services beyond traditional settings. While refining assistants' capabilities, designing conversations based on fundamental principles enhances user care quality. This guide is for designers, especially those new to conversational UX for patients, providing insights into key aspects.
©MMXXI
Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.