Ian J. Latchmansingh

Human-Centric Design Leader & Technologist in NYC
My résumé is best seen on LinkedIn. Otherwise, you can reach me via this contact form. I am currently the Head of Design for PanasonicWELL, a US-based R&D group working at the intersection of connected devices, families, and wellness.

I have a strong foundation in traditional design with a focus on information technology and 19 years of professional experience, serving both as a people manager and an individual contributor. My career has been diverse, spanning start-ups, agencies, cloud providers, public broadcasting, and public archaeology—I believe variety truly is the spice of life. I'm also dedicated to giving back as a volunteer facilitator, mentor, and teacher, most recently speaking to the Industrial Design program at CUNY. On a personal note, I'm a tinkerer, musician, and proud dog dad.

I served as Principal Design Technologist for AWS Prototyping & Cloud Engineering in NYC from 2019 - 2023. I designed and built human-centric prototypes that employ Artificial Intelligence, Machine Learning, Robotics, Internet of Things, and Spatial Computing. Previously a UX Director for start-ups and digital creative advertising.

SELECT CUSTOMERS AND COLLABORATORS


PROTOTYPES & PRODUCTS

Industrial


  • Virtual Remote Auditing for GxP Compliance
  • CV/ML Detection of Product Defects in Aluminum Manufacturing with Fully-Synthetic Data
  • Agricultural Cost Center Business Intelligence for IoT-equipped Farms
  • Realtime Inventory Forecasting for Just-in-Time Manufacturing
  • Supply Chain Weakness Dashboards for Agricultural Logistics
  • Municipal Infrastructure Prediction and Planning Tools
  • Disaster Risk Monitoring Search Interfaces for Restoration Contractors

Consumer


  • VUIs for Drive Thru Restaurants
  • Consumer Car Care Subscription Services
  • Live Interactive Journalism
  • Virtual Doping Detection for Physical E-Sports
  • Online Learning for First-Time Homebuyers

Business


  • VUI Design for Clinical Trials and Medication Adherence
  • Distributed Consumables Procurement for Container Shipping
  • Connected Devices for C-Store Cleanliness Monitoring and Task Management
  • Predictive Fleet Vehicle Maintenance for SMBs
  • Intelligent Damage Detection for Rental Vehicles
  • Hybrid UIs for Realtime Customer Service Analytics
ALL  WORKS   MEDIA  PROJECTS
How do we train models to classify non-existent artifacts? I propose acknowledging the emerging role of a Situation Designer: one who creates virtual representations of real-world circumstances for training and simulation. I also highlight advancements in design technology like digital twins and machine learning model training for synthetic image data generation, with focus on parameterizing environmental and situational factors to create realistic virtual scenes.
As of 2021, with hundreds of millions of Alexa-enabled devices globally, industries are exploring voice-driven services. The presence of natural language user interfaces in households offers a chance to extend healthcare services beyond traditional settings. While refining assistants' capabilities, designing conversations based on fundamental principles enhances user care quality. This guide is for designers, especially those new to conversational UX for patients, providing insights into key aspects.
Filed under:
VUI, AI
Drawing parallels between Jurassic Park and a design-focused startup, I highlight the challenges faced when a founder is deeply involved. I outline scenarios hindering effective design sprints, such as founders lacking patience and being emotionally attached to their vision. I also include proposed solutions like: highlighting tangible deliverables and framing feedback as advice. We must emphasize recognizing positive founder qualities while ensuring their behavior doesn't derail design.
Filed under:
Leadership, Design
As a presenter, I led a workshop on the 5-day design sprint, condensing the intensive process into an hour. We focused on defining goals, ideating, prototyping, and testing with a strong emphasis on user experience. Participants explored problem spaces, gathered insights, and tested assumptions to develop effective solutions. I introduced tools like Figma, Sketch, and UX Pin for prototyping. The workshop highlighted the importance of efficient teamwork, open communication, and critical evaluation to achieve successful outcomes.
Filed under:
Design
This podcast is focused on the architecture behind my work for Light & Wonder, an electronic gaming manufacturer.
Innovation Ambassadors spotlights Light & Wonder's seamless player experience using cloud tech and AWS's IoT for asset tracking and predictive maintenance.
Filed under:
Design




©MMXXI
Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.